Quality Products. On-Time Delivery. Excellent Service Before, During and After the Sale.
3 Million Impact-Resistant Windows and Doors Sold, 0 Reported Failures The standard by which we determine if our windows and doors can leave our manufacturing facility is whether we would trust these products in our own homes, to protect our families against the elements. This powerful motivation has resulted in the sale of millions of impact-resistant units without a single report of failure. We build our products with the finest materials available, and then subject them to the most rigorous wind, water and impact-resistance testing in the industry---from water walls to cannon balls. We don’t have to go as far as we do. But at PGT, there is no such thing as good enough.
99 Percent Consistent On-Time Delivery Record As outstanding as our products may be, they won’t do you much good if they aren’t on your doorstep or installed in your home or building when you need them. That is why we have everything we need to manufacture our products on site, and a fleet of trucks that head to destinations throughout the Southeastern U.S. each day. Most importantly, our delivery team members are empowered to work directly with our customers and do what’s necessary to maintain our track record. They are logistical experts and problem solvers who operate with a sense of urgency, and understand that trust builds when we consistently arrive on time.
30 Years of 360-Degree Service When a company believes that its people and products are without parallel, you would expect it to back up its claims with the finest service and warranties. That is exactly what we do at PGT.
We approach customer service as a 360-degree process that includes support before, during and well after a sale has been made. We believe that you deserve to be treated with a friendly attitude and the respect you’ve earned by choosing our products and company. Therefore, we are highly selective in hiring customer touch point team members, and reward them for going the extra mile.